Job Description

Salary Range: $85,000 - $110,000

Job Posting End Date:  July 16 , 2025

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way .

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Pittsburgh, PA, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 
• If you live more than 50 miles from the Aflac offices located in Pittsburgh, PA, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting as a Champion for Change
• Acting with Integrity
• Communicating Effectively
• Demonstrating Initiative
• Developing Talent
• Managing Performance
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Knowledge of applicable state and federal laws, principles, and practices
• Knowledge of statistical analysis data and statistical quality control, with the ability to convey these to all levels of employees, paired with the ability to prepare statistical studies and trend analysis using internal and external information to demonstrate relevant changes or improvements
• An understanding of business fundamentals with practical experience in a number of human resources-related issues, and an understanding of quantitative business-based analysis and metrics
• Knowledge of budgeting and expense control to plan, implement, and manage expenditure of funds while maintaining and improving quality standards
• Strong project management, leadership, and practice development skills
• Experience and proficiency using Microsoft Office software, including intermediate proficiency using Word, Excel, PowerPoint, Access, and Project

Education & Experience Required

• Bachelor's Degree in Business Management or a related field
• 5 - 6 years of professional job-related work experience
• 2 years in a senior professional / leadership capacity overseeing operational efficiencies

Or an equivalent combination of education and experience

Travel

Less than or equal to 10%

Principal Duties & Responsibilities

• Conducts in-depth research and communicates suggestions to executive management regarding division and/or department strategy; develops division-wide and department specific activities, including project descriptions with success measures; utilizes direction and framework provided by senior management to develop content and recommendations for ad hoc projects
• Takes a leadership role in managing strategic activities and projects; conducts needs analysis to determine project resource needs; works closely with business unit management in the review of weekly and monthly reports; stays abreast of business performance and the status and progress of activities and initiatives
• Assists senior management with planning future divisional and departmental goals, and planning organizational structure and productivity improvements; recommends proper utilization of personnel and resources; reviews and evaluates organizational programs and recommends changes where appropriate; compiles monthly and quarterly updates for senior management to depict divisional performance against operational metrics and initiatives
• Conducts structure analysis, work process analysis, and process mapping for the organization; develops and updates business policies and practices, and project development documentation; develops and re-engineers staffing models and workflows, ensuring appropriate productivity and accountability metrics
• Assists senior management with developing agendas and drafting speeches for a wide variety of internal and external meetings and events; represents senior management at various meetings and events as needed; assists with creating development plans and succession planning for senior management direct reports; and maintains performance documentation
• Serves as point-of-contact for the business planning process, including compiling and communicating quarterly updates; develops analytical models that pertain to the overall operation of the business unit and completes reports summarizing activities and trends; reviews processes and procedures to streamline activities to enhance service turnaround time, productivity, and quality
• Assists management and operations analysts in the development of the organization’s business plan, budget and related activities; provides and gathers relevant information; may assist with the preparation of financial forecasts and cost proposals; monitors the use of budgeted resources, reviews departmental expenses versus budget, and prepares reports for management that explain variances and use
• Performs other related duties as assigned

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $59,000 - $145,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

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