Job Description

Job Description

Job Description

Employer Paid Life Insurance and Long Term Disability

401K 5% Employer Match, 2 Years Fully Vested

14 Paid Holidays

Vacation, Sick and Personal Time

For additional information on our amazing benefits, please refer to our benefits guides on our career center page.

• Employer-paid Employee Assistance and Travel Programs
• Medical, Dental, Vision
• Voluntary Benefits

PROGRAM CARE MANAGER

The Program Care Manager manages, coordinates, and has direct oversight for all operations and staff, including Client Support Specialists, Client Program Specialists and Program Care Coordinator within a designated facility.  Responsible for creating a positive, team-oriented program culture in accordance with Embrave’s Mission, Vision and Core Values.  Directly responsible for financial stewardship, organizational initiatives, and program performance goals.  Manages the implementation of effective programs and services; facilitates and reports on program performance goals.  Executes directives and recommendations to improve program performance and actions steps to address issues.  Serves as an active participant in Embrave Leadership team. Maintains knowledge of and assures compliance with all Embrave policies and procedures and applicable regulatory requirements and accreditation standards. 

JOB RESPONSIBILITIES

• Manages the day-to-day operations of the facility and staff as a member of the Embrave leadership team.
• Assures appropriate staffing ratios, competencies are completed, certifications are maintained, organizational trainings are completed, and all staff meet training for specific job requirements.
• Monitors attendance, approves timecards, and manages time off requests of all designated staff.
• Facilitates the professional development, and performance management for all designated staff.
• Schedules meetings, formulates agendas, facilitates, and maintains minutes, and participates in all meetings as assigned (e.g., team huddles, facility meetings, etc.).
• Possesses the knowledge of key operating systems and standard operating procedures within the facility, while ensuring staff and program adherence.
• Assures program compliance with all Embrave policies and procedures and applicable regulatory requirements and accreditation standards.    
• Provides oversight of the Process Improvement/Quality Improvement activities utilizing regulatory agencies benchmarking while collaborating with other departments.
• Ensures client and employee safety, and satisfaction, while addressing client and staff concerns and critical organizational reporting, in a timely manner.
• Possesses effective interpersonal and professional communication skills and abilities in conjunction with emotional intelligence.
• Ability to make decisions at the program level, and set priorities based on client needs and organizational priorities, aligned with leadership.
• Promotes and demonstrates the Mission, Vision, and Core Values of Embrave.
• Develops and maintains good working relationships with all departments, the management team, regulatory agencies and community partners.
• Embraces cultural diversity amongst ourselves and our community.
• Responsible for the human, financial, and material resources as well as data and information entrusted to us.

SUPERVISION EXERCISED: Client Support Specialists, Client Program Specialists, Program Care Coordinators

EDUCATION AND EXPERIENCE: Bachelor’s degree in behavioral science or a related field required.  Successful and relevant work experience combined with professional certifications and/or training may be accepted in lieu of a degree.

Two years of leadership experience required. 

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