Job Description

Job Description:

Join our dynamic and growing team at Gridiron Insurance!

Gridiron Insurance provides custom and specialized products to unique segments of the insurance marketplace. We deliver exclusive coverage with creative and adaptable insurance solutions. Our mission is to offer a stable, dedicated, and professional approach to underwriting, ensuring value in every insurance transaction. Our team is growing, and we are looking to add an Operations Associate to our operations team to help our expanding business needs.

Essential Duties and Responsibilities include, but are limited to the following:

• Review related supporting documentation for accuracy.
• Efficiently process the needed insurance document from various company software based on task chosen (i.e. Binder, Policy, Endorsement, Inspection Report).
• Quality Assurance function.
• Perform effective internal and external communication via email and phone correspondence.
• Handle escalated issues and follow-up on outstanding issues promptly.
• Maintain/exceed daily task goals given.
• Issue policies.
• Issue endorsements/policy amendments.
• Bind and invoice policies.
• Producer licensing issues.
• Agency appointment set ups.
• Online portal profile setup.
• Adhoc projects.

Qualifications:

• High School Diploma or General Education Diploma (G.E.D.).
• Strong customer orientation, excellent interpersonal and communication skills.
• Team player with a commitment to company values.
• Analytical and detail oriented; capable of multi-tasking.
• Ability to cross-train within multiple operational functions.
• Basic Insurance Knowledge is a plus.

Perks & Benefits:

• Quarterly team-building events and on-site fun and games.
• 401k matching.
• Health, Dental, Vision, and Life Insurance company paid.
• Semiannual profit-sharing and holiday bonuses.
• Employee assistance program.
• 17 days PTO + Holidays (Up to 3 carryover).
• Flexible schedule.

Physical Demands and Work Environment:

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Physical demands : while performing duties of job, employee is occasionally required to stand, walk, sit, use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employees may occasionally lift 25 pounds. Specific vision, peripheral vision, depth perception, and the ability to adjust focus.

1. Work environment: the noise level in the work environment is usually moderate.

• This list of job responsibilities is not intended to be exhaustive. Gridiron Insurance Underwriters reserves the right to revise this job description as needed to comply with actual job requirements .

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