Job Description

Job Description

Job Description

Coffee Shop Manager

Thomasville, GA | $42,000 Annually

We are partnering with a local coffee company located in downtown Thomasville, GA, who is seeking a dynamic and experienced Coffee Shop Manager to join their team. As the General Manager, you will play a pivotal role in overseeing the operations of our Coffee Shop, managing a team of dedicated individuals, and ensuring exceptional customer experiences. This is a hands-on supervisory position that requires a strong work ethic, attention to detail, and the ability to thrive in a fast-paced environment.

Responsibilities

• Provide direct supervision to all team members in the coffee shop
• Create and manage employee schedules
• Maintain inventory levels and order products
• Facilitate effective communication between the Director of Operations and coffee shop team
• Address coffee shop issues promptly and with a sense of urgency
• Contribute to the achievement of sales, financial, and team member satisfaction goals
• Utilize knowledge of COGS and best practices to control and reduce costs
• Drive sales to meet strategic plan goals
• Identify training needs and opportunities for bakery, barista, and kitchen teams
• Train and coach teams on health, safety, and sanitation guidelines
• Develop and execute training programs for team
• Implement and communicate procedures, policies, and protocols
• Maintain a clean and organized shop
• Effectively communicate policy and procedural changes to team
• Act as an ally to the business and advocate for team
• Serve as the first point of contact for customers and vendors
• Manage payroll and balance tip share program
• Conduct audits of checklists, temperature logs, prep lists, recipes, menu builds, and waste logs
• Schedule trainings, team meetings, huddles, all-team clean days, and special events
• Play an integral role in performance reviews
• Coordinate equipment repairs with local business partners
• Collaborate with bar and kitchen leads on new specials and holiday menu items
• Manage the POS system and ensure its organization
• Demonstrate knowledge of breakfast and lunch food menu options
• Possess knowledge of traditional espresso, coffee, tea, smoothie, and holiday drink offerings
• Prioritize the customer experience
• Handle money, track deposits, and manage petty cash bank

Education / Experience

• Management experience in coffee shop (highly preferred)
• Candidates with restaurant experience or in a similar fast-paced environment considered
• 3 - 5 years management experience (preferred)
• High school diploma or GED

Requirements

• Ability/aptitude to work with various coffee brewing equipment
• Ability to establish and maintain effective working relationships
• Ability to perform repetitive tasks, multi-task, and prioritize
• Ability to utilize strong problem-solving skills and develop new ideas and solutions to problems.
• Ability to stand for long periods of time
• Ability to read and use a Square POS system
• Ability to communicate effectively verbally and in writing.
• Have a valid driver's license
• Be able to bend, stoop, and reach
• Have attention to detail
• Wear comfortable but non-baggy clothes
• Have a clean background
• Work well with others and individually
• Have a clean drug screen
• Lift up to 25 pounds throughout shift

Location: Thomasville, Georgia

Pay Rate: $42,000 Annually

Schedule: 40-50 Hours A Week, schedule varies

New Hire Solutions is proud to be an Equal Opportunity Employer and Drug Free Workplace.

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