Scope of Services
The primary function of this position is to provide technical expertise and systems analysis to the Enterprise Systems team in their work to manage and support the Microsoft 365 environment. The candidate must have a working knowledge of configuring services, supporting, monitoring, and maintaining an enterprise Microsoft 365 environment.
Education
Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience
2 to 4 years of IT work experience in programming and systems analysis. Experience with groupware/messaging technologies, tools and relevant platforms.
Primary Job Duties/ Tasks
Intermediate professional level role.
1. Works on multiple products, activities and projects as a project team member, occasionally as a project leader.
2. Works on moderately complex tasks, projects, activities or support issues that require increased skill in multiple technical environments and has expertise in one product/system.
3. May coach more junior technical staff.
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