Job Description

Job Description

Job Description

At the Renaissance Shoals Resort & Spa, we pride ourselves on delivering unparalleled service in a stunning environment.

We are looking for an detail-oriented, guest-focused Spa Concierge to join our team. You'll play a key role in delivering an unforgettable experience for our guests, combining luxury, relaxation, and impeccable service ensuring every guest enjoys a seamless, rejuvenating visit. With our world-class amenities and serene environment, you'll create a welcoming atmosphere that enhances the overall guest experience.

Key Responsibilities:

• Personalize the Guest Experience: Create memorable, tailored experiences. Greet guests warmly, offer beverages, and provide clear information on spa services, treatments, and activities to help them make informed decisions.
• Keep Things Running Smoothly : Schedule spa appointments, communicate modifications to treatment staff, and manage guest needs
• Attention to Detail & Organization : Maintain organized records, manage guest schedules, and keep workstations and staff areas clean, ensuring a professional environment at all times.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact on our sales strategy and customer experience. We offer a collaborative work environment, growth opportunities, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

• 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
  
• Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
  
• Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
  
• Employee Recognition: Participate in employee rewards and recognition programs.
  
• Fun Work Environment: Be part of a friendly and supportive team that values your contributions.

Join us at Renaissance Shoals Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!

Apply now to join Renaissance Shoals Resort & Spa and help us continue our tradition of excellence.

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