Job Description
AWS Infrastructure Services is seeking an exceptional Quality Assurance Cabling Manager to lead a data center quality team in our Global Network Delivery organization. As a key leader in our infrastructure team, you will drive best-in-class cabling quality across AWS' global data centers, helping us maintain our position as the world's most efficient and cost-effective cloud infrastructure provider.
In this role, you will lead a team of Quality Assurance (QA) Engineers, establishing and maintaining the highest quality standards for our data center network deployments. Your team will be instrumental in ensuring that all build, scaling, and hardware installations meet AWS's rigorous quality guidelines, ultimately enabling seamless cloud services for our customers worldwide.
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Key job responsibilities
• Lead and develop a diverse team of Quality Assurance Engineers and Data Center Auditors
• Establish and oversee comprehensive quality control systems, including inspection mechanisms and performance measurements
• Partner with network design teams and vendors to develop and enforce installation standards
• Manage end-to-end quality metrics, risk management, and preventative measures
• Drive continuous improvement through data-driven process optimization
• Conduct regular site audits and develop remediation strategies
• Serve as the primary quality assurance subject matter expert for cabling and hardware installations
• This position requires 25% travel within the region to AWS Data Centers for project reviews and onsite coordination.
A day in the life
Your typical day will involve collaborating across multiple disciplines and time zones. You'll start by reviewing quality metrics from previous days inspections and audits and addressing any immediate concerns with your team. Throughout the day, you'll conduct one-on-one meetings with team members, participate in cross-functional planning sessions, and analyze trend data to identify improvement opportunities.
You'll work directly with QA Engineers and managers to refine structured cabling and installation standards, and visiting data centers to ensure compliance and gather insights for continuous improvement. You will find yourself leading technical whiteboard sessions to resolve implementation challenges and presenting quality metrics to senior leadership.
About the team
As part of AWS Infrastructure, our organization prepares, plans, and builds the data centers that comprise the AWS cloud. This team drives continuous improvement of AWS Data Centers to provide more efficient and reliable infrastructure to customers.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent combination of education and experience
- 5+ years of experience in management/team lead function
- 3+ years of experience in a data center technology role or experience with network pathway infrastructure systems
- Demonstrated ability to lead and develop teams with excellent communication
- Strong analytical and problem-solving skills
PREFERRED QUALIFICATIONS
- Familiarity with ISO9001, ISO11801, TIA568C, TIA942, and/or ANSI/BICSI 002-2014
- Skilled at analyzing data and influencing executive decisions without direct authority
- 5+ years of knowledge in network cabling, optic types, and test equipment
- Experience with physical data center construction, particularly copper/fiber cabling
- Quality assurance methodology and tools experience such as Six-Sigma certification or similar qualification
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Job Tags
Immediate start, Worldwide,