Live Chat Agent / Customer Support Remote (Work From Home) Job at The Clark Team, Corona, CA

Y1pqeTFoN0NYa3ZNazV2THBMdVZyYTZzc1E9PQ==
  • The Clark Team
  • Corona, CA

Job Description

We are seeking friendly, tech-savvy, and customer-oriented individuals to join our team as Live Chat Agents. In this fully remote role, you will provide real-time assistance to customers through live chat platforms, resolving inquiries, offering product guidance, and ensuring a positive customer experience. This position is ideal for those who enjoy problem-solving and communicating in a fast-paced, digital environment.Responsibilities:Engage with customers via live chat to answer questions, resolve issues, and provide supportDeliver accurate information regarding products, services, orders, and company policiesHandle multiple chat conversations simultaneously with professionalism and efficiencyEscalate unresolved issues to the appropriate team or supervisorDocument customer interactions and maintain detailed records in the CRM systemMeet individual performance metrics such as response time, resolution rate, and satisfaction scoresQualifications:High school diploma or equivalentExcellent written communication and grammar skillsAbility to type 40+ WPM with accuracyStrong customer service and problem-solving skillsReliable internet connection and a quiet remote work environmentAbility to work independently and manage time effectivelyWhat We Offer:100% remote work no commute requiredFlexible scheduling options (including evenings/weekends)Paid training and supportOpportunities for advancement and long-term career growthSupportive and collaborative team environment
recblid qqfl6nr3yndkhx10pr8nl64prlv9dc

The Clark Team

Job Tags

Remote job, Work from home, Afternoon shift,

Similar Jobs

Enerpac Tool Group Corp

Machining Repair Technician Job at Enerpac Tool Group Corp

 ...role We are seeking a skilled and detail-oriented Machining Repair Technician to join our team. The ideal candidate will have experience...  ..., or diagram form. \n Resolve problems involving several concrete variables in standardized situations. \n \n Education and... 

US Foods, Inc.

Class A Truck Driver Job at US Foods, Inc.

 ...also receive overtime compensation, Retention bonus. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.... 

CrowdStrike

Director Product Marketing, Identity Protection & SSPM (Remote) (Sunnyvale) Job at CrowdStrike

 ...Identity Protection & SSPM (Remote) Join to apply for the Director Product Marketing, Identity Protection & SSPM (Remote) role at CrowdStrike Director Product Marketing, Identity Protection & SSPM (Remote) Join to apply for the Director Product Marketing, Identity... 

Workbox Staffing

Chemical Operator Job at Workbox Staffing

 ...Job Description Job Description Chemical Operator, $20/ hr , Auburn Hills, MI Are you looking to continue your career and to work with a company ready to invest in you?! Workbox Staffing is hiring a Chemical Operator in Auburn Hills, MI. Responsibilities:... 

Blo Blow Dry Bar

Stylist Job at Blo Blow Dry Bar

 ...Why youll love us: Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry. Amazing product partnerships including: UNITE haircare and Bare Minerals...