IT Technical Support Specialist - Entry Level Job at Elite EC Logistics, Ontario, CA

Y3BUMDBSN0hYMHZMbkpYRXBiYWNwS3V2c2c9PQ==
  • Elite EC Logistics
  • Ontario, CA

Job Description

Job Description

Job Description

About the Role:

We are seeking a skilled and customer-focused IT Support Technician to join our IT team. You will be responsible for providing technical assistance and support to end-users, resolving hardware and software issues, and maintaining our IT infrastructure. If you're a proactive problem-solver with a strong understanding of IT systems and excellent communication skills, we’d love to meet you.

Key Responsibilities:

  • Provide first-line support to employees for hardware, software, and network-related issues.

  • Respond to IT support tickets via email, phone, or in person in a timely manner.

  • Install, configure, and maintain desktops, laptops, printers, and mobile devices.

  • Manage user accounts, permissions, and password resets via Active Directory or other systems.

  • Troubleshoot operating system and application errors (Windows, macOS, Microsoft 365, etc.).

  • Set up new user workstations and ensure onboarding/offboarding procedures are followed.

  • Monitor IT systems and escalate issues as needed to higher-level support or vendors.

  • Document issues, solutions, and best practices in the IT knowledge base.

  • Assist with IT inventory management and asset tracking.

Job Tags

Similar Jobs

Aechelon Technology Inc

QA Test Engineer Job at Aechelon Technology Inc

 ...in the graphics industry.Our Software team is looking for a QA Test Engineer to help us in our mission. The QA Test Engineer role supports...  ...Help to document our test system for internal and external usersMinimum Qualifications: BA/BS in Computer Science OR equivalent... 

LifeStance Health

Psychiatric Nurse Practitioner (PMHNP) Job at LifeStance Health

 ...health practice group in the country, now is the perfect time to join our clinical team!We are actively looking to hire talented Psychiatric Nurse Practitioners (PMHNP) in the area, who are passionate about patient care and committed to clinical excellence. Is This You?... 

East Atlanta Oral Implant & Facial

Dental Oral Surgery Assistant Job at East Atlanta Oral Implant & Facial

 ...Job Description Job Description Private Oral Surgery office is looking to hire a Full time Dental Assistant. All applicant must have at least one year experience working with an Oral Surgeon. Company Description Implant and Oral Surgery Center Company Description... 

Whole Foods Market

Meat Cutter/Butcher- Whole Foods Market-Easton Job at Whole Foods Market

 ...needed\ Desired Work Experiences\2+ years meat experience \ Meat Cutting\ Team Oriented\ Customer Service Focus\ At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion,... 

Plastipak Holdings

Machine Operator - 2nd & 3rd shift Job at Plastipak Holdings

 ...knowledge & skills through a wide-variety of training & on-the-job experiences You Have Ability to work 2nd Shift (3:00p.m. - 11:00p.m.) or 3rd Shift (11:00p.m. - 7:00a.m.) High School Diploma, GED or equivalent Mechanical, electrical or other technical/machine...