Help Desk I (Onsite) Job at Serigor Inc., Madison, WI

ZlpmeTBCbkVYVS9MbkpYS3BicWZwYWlwdFE9PQ==
  • Serigor Inc.
  • Madison, WI

Job Description

Help Desk I (Onsite)

Location: Madison, WI

Duration: 12 Months

This position will provide support to end users on a variety of IT issues. Identifies, research, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular support field. An ideal candidate would have previous IT Help Desk experience. Candidate should have approximately six months to one year of experience in an IT customer service field or in a customer support related area. Has knowledge of commonly used IT concepts, practices, and procedures. The IT Help Desk I position relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

Top Skills & Six Months to One Year of Experience:

  • Customer Service
  • Basic IT Troubleshooting
  • Call Center experience

Nice to have skills:

  • Previous IT Support desk Call Center experience.
Serigor Inc.

Job Tags

Similar Jobs

BJC

RN - GI Endoscopy Procedure Scheduler Job at BJC

 ...Job Location: This is a hybrid position. New employee will be located in the Mid Campus Center building which is located on Barnes-Jewish Hospital's main campus for onsite needs and will work remotely from home after training. Onsite requirement is 2x per month once training... 

Acara Solutions, An Aleron Company

Quality Engineer Job at Acara Solutions, An Aleron Company

 ...Define, track, and report quality metrics and KPIs to corporate leadership. Lead initiatives to improve processes using Lean, Six Sigma, and related tools. Provide training on ISO 17025 procedures and quality standards; serve as quality subject matter expert.... 

Wilson Legal

Associate Attorney Job at Wilson Legal

 ...Description We are a growing law firm seeking a highly-motivated Associate with excellent skills to become a part of our growing team....  ...Dawsonville Sandy Springs Roswell Are you the next attorney for our law firm? Are you looking for a growing, innovative... 

Focus Staff

Travel Antepartum RN - Telemetry & Fetal Monitoring - $2,236 per week Job at Focus Staff

 ...optimal continuity of care. Provides clinical supervision for entry level nurses and assists in their development. Contract...  ...are proud of our ability to build relationships with all our healthcare professionals, whether you are seeking Travel assignments, PRN... 

Cambria Hotel Pittsburgh Downtown

Laundry Attendant Job at Cambria Hotel Pittsburgh Downtown

 ...site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed...  ...can mean for you!Overview: Mission of the Role: The Laundry Attendant assures the proper washing, drying and storage of laundry to...