Job Description

Role: AV Technician

Location: Charlotte, NC

Description:

• Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
• Good exposure on AV installation and commissioning
• Good knowledge in configuring AV devices such as microphone, audio, pulling cabling, TV hanging and installation and Setup.
• Knowledge in Video conferencing device physical installation and setup.
• In-depth expertise in installing, configuring, commissioning, troubleshooting, and maintaining video conferencing devices (MTRs, Cisco Webex, Poly).
• Familiarity with conferencing and meeting connectivity across various platforms, including Zoom, Webex, and Teams.
• Experience with planning, deploying, and managing Cisco Room OS video conferencing endpoints and Microsoft Teams Rooms (MTR).
• Knowledgeable in A/V systems, including Crestron, Sound Control Technologies, Tricaster, Biamp, Shure, and projectors (e.g., Epson, NEC), as well as Bright Sign players.
• Focused on AV installation and commissioning. The set up and configuration of AV devices such as microphones, audio, pulling cabling, tv hanging and installation and setup. Video conferencing device physical installation and setup.

Responsibilities:

• Maintain a proactive, positive, and professional attitude when supporting all levels of teammates.
• Full-time, in-office presence required.
• Willingness to travel locally and regionally as needed for installation, maintenance, and troubleshooting.
• Demonstrate a strong sense of urgency in resolving issues without compromising quality; must follow through in a professional and timely manner.
• Comfortable navigating ambiguity and performing well under pressure.
• Punctual, with a strong sense of ownership and attention to detail; consistently strives for excellence in all tasks.
• Team player who can collaborate with both immediate and company-wide teams, while also being self-sufficient and proactive in seeking assistance when necessary.
• Consistently maintain a positive and proactive attitude.
• Strong written, verbal, and presentation skills.
• Capable of managing time effectively, including task prioritization.
• Committed to adhering to industry standards and Truist best practices.

Regards

Praveen Kumar

Talent Acquisition Group – Strategic Recruitment Manager

praveen.r@themesoft.com

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