Job Description
Assistant Manager-Japanese Bilingual Job Num: 57955
h5 Job Description Industry: Apparel
Title: Assistant Manager
Business Hours: 9:00 AM to 10:00 PM
Salary: $56,000/year + Incentive
Location: Waikiki, HI
Join our team in Hawaii and become part of a brand known for its curated fashion and exceptional customer service. We are seeking a passionate and experienced Assistant Manager who can lead by example and ensure smooth day-to-day operations. This role functions as the right hand to the General Manager and plays a vital part in driving sales, supporting staff, and maintaining the premium in-store experience our customers expect.
Key Responsibilities Leadership & Operations - Act as the acting manager when the General Manager is away
- Oversee daily operations including store opening and closing (Key Holder duties)
- Maintain cash drawers, calculate daily deposits, and oversee register functionality
- Coordinate and manage staff work shifts
- Ensure merchandise is regularly replenished and mannequins are kept updated
- Assist in floor and visual merchandising under the direction of the Buyer and General Manager
Customer Experience - Provide exceptional customer service and promptly resolve any customer concerns or complaints
- Build and maintain strong relationships with clients, cultivating a loyal customer base
- Handle in-store conflict resolution and escalate personnel issues to HR or senior management when necessary
- Sales & Product Expertise
- Lead by example with strong selling skills that inspire and guide the Sales Stylists
- Monitor and communicate individual sales goals and provide coaching to support performance
- Maintain deep knowledge and enthusiasm for our designers and seasonal collections
- Loss Prevention & Inventory
- Be vigilant on the sales floor to minimize loss prevention risks
- Organize and execute semi-annual inventory counts
Qualifications - Fluency in Japanese and English (both written and verbal) is required.
- Experience in luxury retail, preferably in apparel
- Proactive, positive, and adaptable attitude
- Strong interpersonal, leadership, and communication skills
- Highly organized with great attention to detail
- Ability to work on your feet for extended periods (up to four hours)
Physically able to:
Reach, bend, lift (up to 15 lbs)
Move rolling clothing racks (up to 30 lbs)
Use stairs as needed
To apply, please send resume to tsakiyama@pasona.com
Job Details City: Honolulu
State: HI
Job Type: Permanent Job
Salary High: Salary Low: 56000.00
Languages: English;Japanese
Hours of Operation: Benefits: Health Ins;Dental Ins;Vision Ins
Contact Information Job Owner: Tomoko Sakiyama
Job Owner Email : tsakiyama@pasona.com
Job Tags
Permanent employment, Seasonal work, Shift work,